Zack was very responsive, professional, and polite. We both realized the job was bigger than originally bid and he was concerned with making sure we were happy. Zack was also available for extra questions or concerns during the project, and even mentioned he would stop by and check on the seed growth after he was finished. We originally thought it was just installing a new yard and Zack thought it would be simple as well; however, it became much more due to the tree roots and stumps we didn't know were hidden under the existing grass/dirt. In the end, the final price was more than the original bid and we had to compromise on some things in order to stay close to our budget. This job was a learning experience for everyone and Zack hung in there with us! We are looking forward to enjoying our beautiful lawn which is coming in nicely! Thank you Zack!